#livechat-root,
#livechat-root * {
    box-sizing: border-box;
}

#livechat-root {
    --lc-blue: #1299dc;
    --lc-blue-dark: #0879bc;
    --lc-ink: #152238;
    --lc-muted: #667085;
    --lc-line: #e6eaf0;
    --lc-surface: #ffffff;
    --lc-soft: #f6f8fb;
    --lc-danger: #b42318;
    font-family: "Microsoft YaHei", "PingFang SC", "Segoe UI", sans-serif;
}

.lc-hidden {
    display: none !important;
}

.lc-launcher {
    position: fixed;
    right: 26px;
    bottom: 24px;
    z-index: 9998;
    min-width: 156px;
    height: 58px;
    padding: 0 22px 0 18px;
    border: 0;
    border-radius: 999px;
    color: #fff;
    background: linear-gradient(135deg, var(--lc-blue), #0ba6e8);
    box-shadow: 0 18px 42px rgba(18, 153, 220, .34);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    font-size: 18px;
    font-weight: 800;
    letter-spacing: 0;
}

.lc-launcher:hover {
    transform: translateY(-1px);
    box-shadow: 0 22px 48px rgba(18, 153, 220, .42);
}

.lc-launcher-open {
    min-width: 58px;
    width: 58px;
    padding: 0;
}

.lc-launcher-open span:not(.lc-launcher-icon) {
    display: none;
}

.lc-launcher-icon {
    width: 30px;
    height: 30px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.lc-launcher-icon svg {
    width: 30px;
    height: 30px;
}

.lc-widget {
    position: fixed;
    right: 26px;
    bottom: 96px;
    z-index: 9999;
    width: min(410px, calc(100vw - 28px));
    height: min(650px, calc(100vh - 126px));
    border: 1px solid rgba(17, 24, 39, .08);
    border-radius: 24px;
    background: var(--lc-surface);
    box-shadow: 0 30px 90px rgba(18, 33, 55, .28);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.lc-header {
    height: 78px;
    padding: 17px 18px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid rgba(17, 24, 39, .06);
    background: rgba(255, 255, 255, .96);
    flex-shrink: 0;
}

.lc-brand {
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 0;
}

.lc-status-dot {
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: #12b76a;
    box-shadow: 0 0 0 6px rgba(18, 183, 106, .12);
    flex-shrink: 0;
}

.lc-brand-text {
    min-width: 0;
}

.lc-title {
    color: var(--lc-ink);
    font-size: 20px;
    font-weight: 800;
    line-height: 1.2;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.lc-subtitle {
    margin-top: 3px;
    color: var(--lc-muted);
    font-size: 13px;
    line-height: 1.3;
}

.lc-actions {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-shrink: 0;
}

.lc-actions button {
    height: 34px;
    border: 0;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 13px;
    font-weight: 700;
    white-space: nowrap;
}

.lc-end-session {
    padding: 0 11px;
    border-radius: 999px;
    color: #fff;
    background: var(--lc-danger);
}

.lc-minimize {
    width: 34px;
    padding: 0;
    border-radius: 50%;
    color: #344054;
    background: #f1f4f8;
}

.lc-minimize svg {
    width: 18px;
    height: 18px;
}

.lc-view {
    flex: 1;
    min-height: 0;
}

.lc-view-intro {
    display: grid;
    padding: 0;
    background: #f7f9fc;
}

.lc-intro-panel {
    min-height: 100%;
    padding: 34px 26px 28px;
    display: flex;
    flex-direction: column;
    justify-content: center;
    gap: 20px;
    background:
        linear-gradient(90deg, rgba(18, 153, 220, .16) 0 5px, transparent 5px),
        linear-gradient(180deg, #ffffff 0%, #f7f9fc 100%);
}

.lc-support-mark {
    width: 66px;
    height: 66px;
    border-radius: 16px;
    color: #0b86c6;
    background: #e8f6fd;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    box-shadow: inset 0 0 0 1px #ccecfb;
}

.lc-support-mark svg {
    width: 38px;
    height: 38px;
}

.lc-kicker {
    width: fit-content;
    padding: 5px 9px;
    border-radius: 8px;
    color: #095d90;
    background: #e8f6fd;
    font-size: 12px;
    font-weight: 900;
    letter-spacing: 0;
}

.lc-intro-copy h2 {
    margin: 14px 0 0;
    color: var(--lc-ink);
    font-size: 28px;
    line-height: 1.28;
    letter-spacing: 0;
}

.lc-start-button {
    width: 100%;
    min-height: 52px;
    padding: 0 18px;
    border: 0;
    border-radius: 12px;
    color: #fff;
    background: linear-gradient(135deg, #0b86c6, #12a2df);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    font-weight: 800;
    box-shadow: 0 12px 24px rgba(8, 121, 188, .2);
}

.lc-start-button:hover {
    background: linear-gradient(135deg, #0879bc, #0b96d5);
    transform: translateY(-1px);
}

.lc-view-intake {
    overflow-y: auto;
    padding: 16px 24px 20px;
    background: var(--lc-soft);
}

.lc-intake-form {
    display: grid;
    gap: 12px;
}

.lc-intake-form label {
    display: grid;
    gap: 8px;
    color: #1d2939;
    font-size: 14px;
    font-weight: 700;
}

.lc-intake-form label span {
    display: flex;
    align-items: center;
    gap: 7px;
}

.lc-intake-form b {
    color: #d92d20;
    font-size: 12px;
    font-weight: 700;
}

.lc-intake-form input,
.lc-intake-form select,
.lc-intake-form textarea {
    width: 100%;
    border: 1px solid var(--lc-line);
    border-radius: 12px;
    background: #fff;
    color: var(--lc-ink);
    outline: none;
    font: inherit;
    font-weight: 600;
}

.lc-intake-form input,
.lc-intake-form select {
    height: 48px;
    padding: 0 14px;
}

.lc-intake-form textarea {
    min-height: 92px;
    resize: vertical;
    padding: 13px 14px;
    line-height: 1.6;
}

.lc-intake-form input:focus,
.lc-intake-form select:focus,
.lc-intake-form textarea:focus {
    border-color: var(--lc-blue);
    box-shadow: 0 0 0 3px rgba(18, 153, 220, .14);
}

.lc-intake-error {
    padding: 10px 12px;
    border-radius: 12px;
    color: #b42318;
    background: #fff3f0;
    border: 1px solid #ffd3cc;
    font-size: 13px;
    line-height: 1.5;
}

.lc-primary {
    height: 48px;
    border: 0;
    border-radius: 12px;
    color: #fff;
    background: linear-gradient(135deg, var(--lc-blue), #0aa5e8);
    cursor: pointer;
    font-size: 16px;
    font-weight: 800;
    box-shadow: 0 14px 28px rgba(18, 153, 220, .24);
}

.lc-primary:disabled {
    opacity: .58;
    cursor: not-allowed;
}

.lc-view-chat {
    display: flex;
    flex-direction: column;
    background: #f6f8fb;
}

.lc-body {
    flex: 1;
    min-height: 0;
    overflow-y: auto;
    padding: 18px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.lc-message {
    max-width: 84%;
    padding: 11px 13px;
    border-radius: 15px;
    line-height: 1.55;
    font-size: 14px;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
}

.lc-message.visitor {
    align-self: flex-end;
    color: #fff;
    background: #1d2939;
    border-bottom-right-radius: 5px;
}

.lc-message.admin,
.lc-message.system {
    align-self: flex-start;
    color: var(--lc-ink);
    background: #fff;
    border: 1px solid rgba(15, 23, 42, .08);
    border-bottom-left-radius: 5px;
}

.lc-message.system {
    max-width: 100%;
    color: #475467;
    background: #eef7fd;
    border-color: #d9effb;
}

.lc-ended {
    margin: 0 18px 14px;
    padding: 10px 12px;
    border-radius: 12px;
    color: #92400e;
    background: #fffbeb;
    border: 1px solid #fde68a;
    font-size: 13px;
}

.lc-footer {
    display: flex;
    align-items: flex-end;
    gap: 10px;
    padding: 14px;
    border-top: 1px solid rgba(15, 23, 42, .08);
    background: #fff;
}

.lc-footer textarea {
    flex: 1;
    resize: none;
    height: 46px;
    max-height: 110px;
    border: 1px solid #d8dee8;
    border-radius: 14px;
    padding: 12px 13px;
    outline: none;
    color: var(--lc-ink);
    font: inherit;
    font-size: 14px;
}

.lc-footer textarea:focus {
    border-color: var(--lc-blue);
    box-shadow: 0 0 0 3px rgba(18, 153, 220, .12);
}

.lc-footer button {
    width: 54px;
    height: 46px;
    border: 0;
    border-radius: 14px;
    color: #fff;
    background: #1d2939;
    font-weight: 800;
    cursor: pointer;
}

.lc-footer button:disabled,
.lc-end-session:disabled {
    opacity: .45;
    cursor: not-allowed;
}

.lc-view-ended {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px;
    background: var(--lc-soft);
}

.lc-ended-panel {
    width: 100%;
    padding: 28px 22px;
    border-radius: 18px;
    background: #fff;
    border: 1px solid rgba(17, 24, 39, .08);
    box-shadow: 0 12px 28px rgba(15, 23, 42, .08);
    text-align: center;
}

.lc-ended-panel strong,
.lc-ended-panel span {
    display: block;
}

.lc-ended-panel strong {
    color: var(--lc-ink);
    font-size: 20px;
}

.lc-ended-panel span {
    margin: 10px 0 18px;
    color: var(--lc-muted);
    line-height: 1.7;
}

.lc-new-session {
    height: 42px;
    padding: 0 18px;
    border: 0;
    border-radius: 999px;
    color: #fff;
    background: var(--lc-blue);
    cursor: pointer;
    font-weight: 800;
}

@media (max-width: 640px) {
    .lc-widget {
        right: 10px;
        bottom: 88px;
        width: calc(100vw - 20px);
        height: min(650px, calc(100vh - 108px));
        border-radius: 22px;
    }

    .lc-launcher {
        right: 16px;
        bottom: 16px;
    }
}